All orders are sent via Royal Mail.
Your order will be shipped to the address on your receipt.
If you would like to have your order shipped to an alternate address, please enter that information when checking out. We can not be responsible for address errors.
Buyers are responsible for any customs duty charges, VAT or taxes imposed when entering your country. Sadly, this is beyond our control and, If you are unsure of your potential duty charges, please check with your local post office before ordering.
Mistakes do happen, and we make them too! If you made an error in your order, please contact us within 24 hours and let us know.
Returned items need to be in condition they were received and undamaged.
You have 7 days from date of delivery to return the item.
Buyer covers the return postage unless the error was ours.
A photograph of the package may be requested for claims purposes.